At Claassen Shopfitting, we are committed to safeguarding the privacy of our website visitors and service users. This policy sets out how we will treat your personal information in compliance with the Protection of Personal Information Act (POPIA) of 2013 in South Africa.
Collecting Personal Information
We may collect, store, and use the following kinds of personal information:
- Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and website navigation paths).
- Information that you provide to us when registering with our website (including your email address).
- Information that you provide when completing your profile on our website (including your name, profile pictures, gender, date of birth, relationship status, interests and hobbies, educational details, and employment details).
- Information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (including your name and email address).
- Information relating to any purchases you make of our goods or services or any other transactions that you enter into through our website (including your name, address, telephone number, email address, and card details).
- Information that you post to our website for publication on the internet (including your user name, your profile pictures, and the content of your posts).
- Any other personal information that you choose to send to us.
Using Personal Information
Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website. We may use your personal information to:
- Administer our website and business.
- Personalize our website for you.
- Enable your use of the services available on our website.
- Send you goods purchased through our website.
- We will provide you with the services you purchased through our website.
- Send statements, invoices, and payment reminders to you, and collect payments from you.
- Send you non-marketing commercial communications.
- Send you email notifications that you have specifically requested.
- Send you our email newsletter if you have requested it (you can inform us at any time if you no longer require the newsletter).
- Deal with inquiries and complaints made by or about you relating to our website.
- Keep our website secure and prevent fraud.
- Verify compliance with the terms and conditions governing the use of our website.
Disclosing Personal Information
We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors as reasonably necessary for the purposes set out in this policy.
We may disclose your personal information:
- To the extent that we are required to do so by law.
- In connection with any ongoing or prospective legal proceedings.
- In order to establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
- To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
Security of Personal Information
We will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information. We will store all the personal information you provide on our secure (password- and firewall-protected) servers. All electronic financial transactions entered into through our website will be protected by encryption technology.
You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. However, we strive to adhere to the POPIA’s requirements to ensure the protection of your personal data.
Amendments
We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you understand any changes to this policy. We may notify you of changes to this policy by email or through the private messaging system on our website.
Your Rights
Under the POPIA, you have various rights, including the right to access your personal data, request correction of any inaccuracies, and object to the processing of your personal data under certain circumstances. If you wish to exercise any of these rights, please contact us using the contact information provided on our website.
Updating Information
Please let us know if the personal information that we hold about you needs to be corrected or updated.
Contact Us
If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email at admin@claassenshopfitting.com. This policy is effective as of March 1, 2024.